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IT Administrator

  • On-site
    • Skopje, Centar, North Macedonia
  • Tech

As an IT Administrator, you will work closely with our team in providing essential first-line support, maintaining the entire IT infrastructure and managing the company's cloud needs.

Job description

THE COMPANY

With offices in Brighton and Skopje, Sopro provides sophisticated marketing services to a global client base, from innovative start-ups to household brands.

Sopro revolutionised prospecting when we started nine years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro.

We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, multichannel outreach service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work and received a “Best Place to Work” award at the UK Business Awards 2021.


THE ROLE

Within our Skopje team, Sopro has an exciting opportunity for an IT Administrator. This role would suit someone who is technically skilled, detail-oriented, and thrives on keeping systems running smoothly in a fast-paced environment.

As an IT Administrator, you will work closely with our colleagues and the management providing essential first-line support, maintaining the entire IT infrastructure and managing the company's cloud needs. You'll also play a key role in ensuring a streamlined and reliable technology infrastructure, allowing our team to operate efficiently.

Being part of Sopro, you’ll contribute to the backbone of our technology, supporting both strategic growth and a seamless user experience within our organization.


Key Responsibilities

    • Installation and configuration of software and hardware
    • Management and setup of users and licenses
    • Domain DNS configuration and management
    • Maintaining Windows and Linux server infrastructure
    • Maintaining computer network infrastructure
    • Maintaining monitoring and alerting solution
    • Ensuring smooth operation of cloud resources
    • Acts as first line support for IT issues
    • Reporting and cost analysis

Job requirements

ABOUT YOU

    • Proven experience on same or similar position
    • Experience with databases, networks and patch management
    • Experience with Azure, AWS and GCP
    • Worked on virtualization (preferably Proxmox)
    • Experience with Grafana/Promotheus
    • Knowledge of Windows Server and Ubuntu Server
    • Experience in managing SQL and MySQL servers
    • Excellent Excel knowledge
    • Knowledge of system vulnerabilities and security issues
    • Familiarity with various operating systems and platforms
    • Ability to respond to help desk requests after hours on a limited basis
    • Resourcefulness and problem-solving aptitude
    • Strong communication skill    s


ABOUT US

We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team, not a tool.

Our values permeate Sopro Group through our behaviors, not only as people but across the business.

We invest in our people, their development, our products, and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard!


WHAT WE OFFER

At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer:

  • Career progression plan – Well-structured career progression path supported by regular 360- degree feedback.
  • Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees.
  • Extended annual leave
  • Private healthcare insurance
  • Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed.
  • Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them each year.
  • Employee discount program; enjoy savings on everyday purchases in a variety of retail stores, restaurants, bookstores and more.
  • Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks.
  • Your work matters – We have an open-door policy and value your opinion. Ideas are heard and genuinely put into practice.

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