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Head of People

  • Hybrid
    • Brighton, England, United Kingdom
  • £70,000 per year
  • People & Culture

Job description

THE COMPANY

With offices in Brighton and Skopje, Sopro provides sophisticated marketing services to a global client base, from innovative start-ups to household brands.

Sopro revolutionised prospecting when we started nine years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro.

We offer a fully managed, totally synchronised, multichannel outreach service. Our relentless focus on innovation makes it an exciting time for our clients, and our people. Sopro is committed to providing an inclusive, rewarding and fun place to work and received a “Best Place to Work” award at the UK Business Awards 2021.


THE ROLE

We’re looking for a Head of People to lead our People & Culture strategy, shaping and driving initiatives that foster a high-performing, inclusive and engaging culture. With the support of your team (People Ops, Talent Acquisition and a People Partner, based in North Macedonia), you will lead on employee engagement, performance management, leadership development, talent acquisition, wellbeing and equity, diversity and inclusion efforts. This is an exciting opportunity for an individual with an entrepreneurial global mindset and a pragmatic but strategic leadership approach – requiring a hands-on approach (for our UK based colleagues) but also very clear about the longer-term objectives and how to support achieving them.


KEY RESPONSIBILITIES

  • Strategic Leadership: Develop and implement a people strategy that supports the company’s overall goals, as well as innovative, best practices and policies that build a high-performance culture of achievement, accountability, and collaboration, as well as providing insight and problem solving around critical people issues
  • Leadership Development: Coach and advise the senior leadership team in developing themselves and their teams to achieve improved performance and engagement
  • Employee Relations: Act as a trusted advisor to employees and managers, resolving HR and employee relations issues, ensuring fair treatment and maintaining compliance with relevant legislation
  • Employee Engagement & Culture: Drive initiatives that foster a culture of engagement, innovation and collaboration, along with programs that align with our core values and strengthen employee experience and belonging
  • Performance Management: Develop and continually improve the effectiveness of a performance management framework that is consistently adhered to and ensures the agreement and documentation of objectives, KPIs, regular feedback and personal development planning.
  • Learning & Development: Lead efforts to identify skills gaps and promote employee growth through learning and development initiatives, promoting a culture of continuous learning.
  • HR Policies: Maintain and ensure the implementation of HR policies that provide guidelines for management and employees
  • Recognition & Reward: Lead the design and optimization of a global compensation framework and reward strategy
  • HR Operations: Responsibility for all HR systems including HRIS, payroll, employee engagement and talent acquisition platforms, as well as ensuring the integrity of all employee data. Improve the efficiency of HR administration through the use of automation and integrated systems
  • Reporting: Develop and deploy processes that facilitate regular reporting and provision of employee data to support decision making


Job requirements

ABOUT YOU

  • Responsive and delivery focused – able to effectively manage concurrent priorities and comfortable with ambiguity
  • Relationship Management and collaboration – with multiple stakeholders to achieve shared goals and proactive in contributing to the success of others
  • Planning and Organisation - to understand the business in immediate, short term and long-term aspects and the generation of action plans relevant to all three
  • Resilience – strength to persevere and ride through challenges whilst adapting dependent on business needs
  • Continuous improvement – looks for new ways of working, takes ownership to generate people-related ideas and ways of working
  • Committed and Resourceful – use own initiative to work challenges and obstacles
  • Interpersonal skills – able to build exceptional relationships at all levels across the business, is trusted and respected and seen as a ‘go to’ resource
  • Qualified - Level 5 CIPD qualified or equivalently qualified by experience

ABOUT US

We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool.

Our values permeate Sopro Group through our behaviours, not only as people but across the business.

We invest in our people, their development, our products and our working environment.

We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration.

We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities.

We are open and transparent, with our clients and our people, each team member has a voice, and we ensure it is heard!


WHAT WE OFFER

At Sopro we work hard to continually recognise the value our many fantastic employees bring to the organisation.

Benefits and perks include:

  • Salary up to £70,000 per annum
  • 25 Days Annual leave - We recognise that annual leave goes way beyond being a ‘perk’, it’s a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday
  • Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care)
  • Career progression plan – Well-structured career progression path supported by regular 360-degree feedback
  • Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees
  • A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries
  • Financial wellbeing platform - access to financial advisors and a range of retail discounts
  • Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed.
  • Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day – we'd love to see you!

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